Glossary

Human in the loop

HU Human in the loop (ember a folyamatban)

Definition

What is Human in the loop?

Human in the loop is a design pattern where an automated system handles the routine cases on its own and hands specific cases to a person: low-confidence extractions, unusual requests, high-value decisions. It is how you get most of the speed of full automation while keeping accountability where it matters.

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Designing the handover

A good handover gives the person everything the system knew: the original input, what was extracted or proposed, and why it was flagged. Reviewing should take seconds, not minutes, or people start rubber-stamping.

Frequently asked questions

What share of cases typically need a person?

For document processing, 2 to 8% after the first month. For support triage, 15 to 30% depending on how narrow the scope is. The share falls as rules are tuned.

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